The Long Road Festival

The Long Road Festival takes place Friday 23rd - Sunday 25th August 2024.

The Weekend No Camping ticket includes admission to Friday, Saturday and Sunday. No access to camping.

Bring your own tent, set up camp and enjoy the full weekend at The Long Road. A General Camping ticket includes access to:

• The scenic General Campsite
• Drinking water points
• Standard showers
• Standard toilets
• The festival arena from Friday afternoon to Sunday night

The Long Road is easily accessible from the M1 and M6. Please switch off your sat nav and follow festival directional road signage as you approach the festival.

There is onsite parking available. You can buy tickets in advance (www.thelongroad.com) or pay in cash when you arrive. Follow the festival car park signs when you arrive. Please note, you cannot park by your tent (except in Pitch and Park) and you cannot stay in a vehicle in the car park overnight.

The Long Road Festival provide a wide range of facilities for those with access requirements. Please read the following information carefully to familiarise yourself with what is available so that you can plan your trip.

If you would like to use the accessible facilities, it is essential that you fill out the Access Application Form to gain access to any of the following:

• Free Personal Assistant ticket
• Accessible Campsite, Accessible Pitch & Park Field or Accessible Live-In Vehicle Field
• Additional guests in Accessible Campsite, Accessible Pitch & Park Field or Accessible Live-In Vehicle Field
• Accessible toilets
• Medical tent refrigeration and charging
• Accessible Viewing Areas

This allows the organisers to plan accordingly and ensure that they have enough capacity to cater for you.

The Long Road Festival is located at Stanford Hall, Lutterworth, Leicestershire, LE17 6DH.

The General Camping Ticket includes admission from Friday to Monday as well as the full weekend of entertainment and access to the Peak Point General Campsite. Bring your own tent or book a pre-pitched nylon tent and camp for the full weekend in the General Campsite.

A beautiful tree-lined campsite, minutes away from the arena, perfect for you to set up your camp area and sleep under the stars. Comfort and convenience can never be underestimated, so if you prefer to add a little extra to your festival experience, a Premium Camping ticket is the way to go.

• Upgrade your camping experience with:
• More space
• Premium toilets and showers
• Pastoral views
• Drinking water points
• Access to the festival arena from Friday afternoon to Sunday night

You also have the option to skip the hassle of mallets and poles and start your weekend of fun as soon as you arrive. Pre-pitched tents will be ready for your arrival and available in the Premium Campsite. You must purchase a Premium Camping Ticket to access the pre-pitched campsite.

There will be a Pick Up and Drop Off Point located in the car park.

Please note that Taxis can be tricky to source around Lutterworth, please always book in advance. If you are arriving/departing by taxi, please ask your driver to follow the festival directional road signage for taxis. When you leave the festival and are looking for your taxi, please follow signage to the official taxi rank.

Free Personal Assistant (PA) tickets are provided so that customers who are unable to independently attend the festival can bring along someone who can provide the support needed at no extra cost. For that reason, we advise that your Personal Assistant must be able to carry out all support roles required, such as carrying your luggage between the car park and campsite and putting up your tent. The festival does not provide staff to do this for you. Please state the name and contact details of the PA on the Access Application Form.

Under 16s (15 years and under) must be accompanied by an adult aged 18 or over. A maximum of one under 16 can be accompanied by an adult aged 18-20, and four under 16s can be accompanied by an adult aged 21 or over.

Proof of age may be required on entry and all bars operate a strict Challenge 25 Policy.

• Recognised and accepted forms of ID are as follows:
• Driving or provisional (photo) licence
• Passport
• Proof of age card with a PASS (hologram) logo

At the festival entrance they will accept clear colour photocopies of passports and driving licences. The festival reserves the right to refuse admission if there is any doubt that the ticket holder is under the entry age requirement.

The Premium Camping Ticket includes admission from Friday to Monday as well as the full weekend of entertainment and access to a beautifully located Premium Campsite with more space, premium toilets and showers. Upgrade your camping experience and set up your own tent, book a pre-pitched tent or purchase Glamping accommodation in the Premium Campsite.

Yes, please see https://www.thelongroad.com/live-in-vehicle for more information.

The nearest train station to The Long Road is Rugby Station. There are direct line trains with journey times under an hour from London Euston and Birmingham New Street.

From Friday to Monday the Festival Bus will run a return service from Rugby Station to the festival.

All applicants will need to purchase a festival ticket. If you think you are eligible for a free Personal Assistant ticket to accompany you, do not buy a ticket for them. You can apply for this on the Access Application Form here: https://www.thelongroad.com/info/accessibility

Please complete the Access Application Form and request use of the accessible facilities and free Personal Assistant ticket. The organisers will respond within 14 days from when they receive your supporting documentation. Your application isn’t approved until you receive an email from The Long Road. Please note they start despatching the Access Accreditation on Thursday 3rd August 2023. This allows them enough time to process all applications and send out final information and accreditation before the event. They will do their best to accommodate any late applications. If you have any questions while filling out the form, please contact access@thelongroad.com.

In order to be eligible to use the accessible facilities and obtain a free PA ticket, please supply one of the following forms of supporting documentation:

• Front page of PIP
• Front page of DLA
• Deaf or Blind Registration
• CredAbility Access Card

There are two ways to send your supporting documentation:

1) Email a scan or photo to access@thelongroad.com

2) Post a scan or photo to The Long Road Festival Access Team, U-Live, 3 Pancras Square, London, N1C 4AG

The document must be dated in either 2022 or 2023 and state the full name of the customer with access requirements. Please feel free to black-out any information on the documents that relate to the amount of benefits paid or health conditions. All documents will be securely stored and then destroyed once the application has been processed.

Camping ticket holders will be allowed to re-enter the campsite at any time by showing their wristband.

There is no re-entry for Day ticket and Weekend No Camping ticket holders. Please note, if a Weekend No Camping ticket holder leaves the site on Saturday, they will not be re-admitted until the arena re-opens on Sunday.

We do also understand that certain extreme circumstances can arise where leaving the site is essential. In this case, security will use their discretion and permission won’t be unreasonably withheld.

Unfortunately we can’t issue you with a refund if you can’t make the event due to work commitments or your mates have dropped out. In these circumstances, we advise passing on your tickets privately to avoid losing out on the money spent.

Refunds can only be offered if the event is cancelled or postponed, as agreed upon purchase.

Yes, please see https://www.thelongroad.com/glamping for more information.

Shuttle Bus tickets are available to purchase in advance at www.thelongroad.com.

The shuttle bus runs a return service from Rugby Station to The Long Road Festival from Friday to Monday. There is also an option to pre-book a bus from Lutterworth to the festival on Friday, Saturday and Sunday. The pick-up point for Lutterworth will be the car park next to Travelodge Lutterworth on Rugby Rd. Journeys from Lutterworth must be booked in advance and, if there are bookings, the bus departing Rugby will travel via Lutterworth to collect passengers on its way to the festival. Please note, Lutterworth bus tickets can only be pre-purchased and it will not be possible to buy a ticket at the Lutterworth pick-up point. All bus tickets will come off sale the evening before they are due to run.

The direct one-way journey time from Rugby Station is approximately 20 mins and 35 mins via Lutterworth. From Lutterworth, the journey time is approximately 15 mins. All buses are wheelchair accessible. Please pre-purchase tickets to guarantee your space and enable the festival to ensure the service meets demand.

The Long Road Festival has dedicated Accessible Camping, with accessible toilets and shower. Accessible Camping is split into dedicated areas for tent camping, pitch and park and live-in vehicles/campervans.

If you would like to access to any of the Accessible Camping areas, please let the festival organisers know on the Access Application Form and indicate which area you require. Please note, there are no accessible sanitation facilities in any of the other campsites.

In addition to a Personal Assistant, you are allowed up to x 4 guests to camp with you. If you are bringing guests, this must have been requested on the Access Application Form.

Please note that if you are booking into the Pitch & Park or Live-In Areas, you must only book one pitch per accessible application and you may only have one vehicle in each pitch.

Camping ticket holders can bring a reasonable amount of food plus the following alcohol quantities for personal consumption into the campsite upon initial entry only:

1 x 70cl spirits (no greater than 40% ABV) and 12 x 440ml cans beer/cider 

OR

12 x 250ml cans pre-mixed spirits

OR

3 litres of wine and 12 x 440ml cans beer/cider

No food or drink can be taken into the main festival arena. However, you will be allowed sealed bottles of water up to 750ml, and empty unsealed bottles can be brought in to be refilled at the water points. No glass is allowed anywhere on site, including in campervans or caravans. Please decant into plastic containers before you leave home.

The legal age to bring alcohol into the festival is 18+. There is an ID check on entry and any alcohol will be taken off you if you are found to be underage.

For customers with specific dietary requirements, you will be allowed a reasonable amount of food to be brought into the festival arena for personal consumption. This must be confirmed in advance of the festival by writing to info@thelongroad.com.

Yes, please see https://www.thelongroad.com/pitch-and-park for more information.

There is an area for cyclists to lock up their bikes at the entrance to the festival free of charge. Please note, these are left at your own risk.

There are no accessible facilities in the Premium Campsite. If you have a Premium Camping ticket but require accessible facilities, we recommend you camp in the Meadow View Accessible Campsite. Please let the festival organisers know on the Access Application Form. If you choose to camp in the Hoss Town Premium Campsite, your Access Accreditation will allow you to use the accessible facilities located in the Meadow View Accessible Campsite.

Fold up chairs and blankets are permitted, however, if you intend to bring them into the arena, it is requested that they are not used in areas that may cause congestion or in the area between the Main Stage and the mix tower.

Picnic bench seating can be found around bar and food outlets.

There is an Accessible Car Park in the General Car Park. Please have your blue badge on display and inform the stewards that you would like to park there when you arrive.

If you don’t have a blue badge but someone in your party has a disability or a condition which means that they cannot travel very far from the car, please let the stewards know when you arrive. They will do their best to accommodate you in the Accessible Car Park.

If you intend to use the Accessible Car Park, please let the festival organisers know on the Access Application Form so they can get an idea of numbers.

Please note, all drivers must purchase a Car Park Pass (either online from the festival website or in cash on the day) to be able to park at the festival.

Please pack light. To maximise the safety of everyone attending The Long Road, all customers may be subject to a thorough security check when they arrive.

Please be patient if there are queues and familiarise yourself with the prohibited items before you arrive to avoid unnecessary delays at the security checks.

We recommend you don’t bring any unnecessary valuables. Unfortunately, festival campsites can attract opportunistic thieves. Keep valuables safe and away from the door of your tent.

Accessible Toilets are positioned throughout the event and stewarded. They are located at:

• Main Stage Viewing Area
• Behind the Medical Point
• Accessible Fields
• High Falootin’ VIP Area (Please note, only people who have purchased a High Falootin’ VIP Upgrade will be able to use the accessible toilet located in this area)

You are welcome to bring ‘Cracker Jack’ to enjoy The Long Road, but please read and acknowledge the following:

• Dogs are only allowed into the Arena accompanied by Day, Weekend No Camping, Live-in Vehicle and Pitch and Park User ticket holders.
• Dogs are only allowed into the Live-in Vehicle and Pitch & park Fields accompanied by user ticket holders. Dogs are not permitted in the General, Premium or Glamping Campsite.
• Dogs will not be allowed onsite unless they have a pre-booked ticket or they are an accredited assistance dog. Dog tickets are available within each eligible ticket type on our ticket page, subject to availability.
• Dogs must remain on a lead throughout the event site, with the exclusion of the Dog Park where they are allowed off the lead as long as you’re confident you can keep them under control.
• Please acknowledge that there may be some areas of the site that are less dog-appropriate, such as busy venues. We do not allow dogs into Lil Possum County or High Falootin’ VIP.
• Please pick up after your dog, including in the dog park. There will be plenty of bins throughout the site.
• You are liable for any damage done to the event site by your dog.

The Long Road is full of exciting entertainment but don’t forget your dog’s welfare. There are lots of water points throughout the site for you to fill your dog’s water bowl and make sure to give them shelter from the sun.

Festivals can be noisy, busy places so we’d suggest that not all dogs will enjoy the experience. Please consider if this environment is right for your dog before deciding to bring them along.

Owners will find a free running exercise field to take your dog into, with bins for dog waste. For more information on the dog park rules, please refer to The Long Road official website.

The Long Road site is accessible to visitors with mobility impairments. The site is mainly level access with a few slight inclines. However, please be aware that it is a green grass site with no hard-standing intersections. Please also take the weather into consideration when planning what to bring as it can have an impact on mobility due to muddy patches etc.

There are certain items that are not permitted into the festival or specifically the festival arena or campsite. These items are not limited to the below list but please do not bring any of the following:

• Cameras, film or video equipment with a lens greater than 6inches
• Drones
• Generators
• Glass
• Illegal substances or legal highs
• Paper lanterns
• Perfume in small glass bottles over 100ml
• Unrecognisable medication without a doctor’s note or prescription

The following items are allowed to be taken into the campsites, but not the arena:

• Flags on flagpoles as there are overhead powerlines in the arena
• Cooking equipment – charcoal bbqs and small butane gas stoves (single burner with gas cylinder up to 5kg)
• Gazebos
• Umbrellas can be taken into the arena but for the comfort of others, we ask that you please do not use them in front of stages as you may restrict the view of others. For the enjoyment and safety of others we also reserve the right to stop the following items from coming into the event.
• Any item which can reasonably be deemed may cause danger, offence or disruption to any other person (for example: large sound systems, fireworks)
• Any item which may be used as a weapon (for example: kitchen knives, corrosive substances)

Assistance dogs are welcome. There are water points and bins located throughout the arena and campsites to ensure you can care for your dog’s welfare during the festival.

Further accessibility information can be found at https://www.thelongroad.com/info/accessibility or email access@thelongroad.com.