City Splash Festival

City Splash Festival takes place on Monday 27th May 2024.

Set times can be found on the City Splash App, which you can find at www.city-splash.com a few days before the show.

Unfortunately we can’t issue you with a refund if you can’t make the event due to work commitments or your mates have dropped out. In these circumstances, we advise passing on your tickets privately to avoid losing out on the money spent. Refunds can only be offered if the event is cancelled or postponed, as agreed upon purchase.

There is no parking available at Brockwell Park, please use public transport to come to the event.

The nearest Tube is Brixton Station (10 minute walk)

The nearest National Rail is Herne Hill (5 minute walk)

There are numerous bus routes from Central London

Use the TfL Journeyplanner tool (journeyplanner.tfl.gov.uk) to plan your route to and from the event. You can select Brockwell Park as a place of interest.

Please see https://www.city-splash.com/accessibility for the latest accessibility information and a BSL video.

If you have any questions in the meantime, please do not hesitate to email access@brockwell-live.com, they are more than happy to help!

City Splash Festival is located at Brockwell Park, South London.

Fast track entry to festival, luxury toilets (not portaloos), bespoke bar, bespoke food concessions, sound system and DJs, seating.

City Splash is an all ages event.

To access the VIP area, children aged between 3-17 years old require a VIP Bolt-On in addition to their ticket. Children aged 2 years and under can access the VIP area without a VIP Bolt-On. 

Please see our FAQs page to purchase children's tickets and VIP bolt-ons. 

Terms and Conditions

1. This ticket is not refundable.

2. Visitors will not be allowed admission to this Show without a valid ticket.

3. For the safety of visitors to the Show, the Organisers reserve the right to refuse admission and may, on occasions, conduct security searches.

4. There is no re-entry to the site once you have entered the event. Please make sure you have everything you need with you to enjoy your day.

5. Please check all your tickets on purchase, as mistakes cannot always be rectified.

6. All ticket holders and guests must consent to a security search of persons, clothing, bags and any other items deemed necessary, as a condition of entry. Prohibited items (including those outlined in these terms & conditions as well as on the event websites) will be confiscated and disposed of. No facilities exist to store prohibited items at the event entrance.

7. Children of all ages are permitted. All children and young persons up to and including the age of 17 must be accompanied by an adult over the age of 26. This MUST be the parent, legal guardian or nominated guardian of the young person. An adult over the age of 26 can accompany a maximum of 4 young persons. Babies and children under 10 must be entered with a free ticket. Children aged 10 and over require their own ticket charged at 50%, or less, of the adult ticket price. These are available now on the general sale or in the link below. Children's tickets are available here on in the FAQs on our website. The adult ticket price will apply from the age of 18.

8. Proof of age in the form of recognised photographic ID may be required on entry and in order to purchase alcohol. A challenge 25 policy will be in operation at the bars.

9. To make your entry to the site as quick as possible we recommend that you do not bring a bag. However small bags smaller than an A4 piece of paper are permitted if required. Any bags larger than A4 size are prohibited, there are no cloakroom facilities on site. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of festival), for more details visit www.stasher.com. Discretion will be taken by security on the gates for groups with young children (nappy / changing bags).

10. The Organisers reserve the right to alter or vary the content or timing of the whole or any part of the Show due to circumstances beyond our reasonable control without being obliged to refund or exchange tickets.

11. The Organisers cannot accept financial or other responsibility for any loss or liability incurred by visitors to the Show as a result of contracts entered into by visitors with any exhibitor or advice sought or obtained from any exhibitor.

12. The Organisers cannot accept responsibility for any loss or damage to personal property brought to the Show.

13. Visitors may be filmed or recorded for broadcast or security purposes during the Show.

14. The sale of any articles in the gangways or anywhere on the Exhibition premises is strictly forbidden except with the written permission of the Organisers, and the Organisers reserves the right at their absolute discretion to confiscate any such articles for infringement of the condition.

15. Any behaviour which puts your safety, or that of other attendees or event staff at risk will lead to ejection from the event. Specifically, they will not permit moshing, crowd surfing or climbing on event structures or existing park landscape. They will also not tolerate anti-social or abusive behaviour to any one at the event. There is no refund in the case of an ejection from the event.

For more information visit www.city-splash.com/faqs.

Not once you’ve reached the search teams, after then you cannot take food and drink onto the site – apart from one sealed plastic bottle of water up to 500ml. Local food and drink vendors will be available on site. No food and drink may be brought to the late night venues.

No, there’s no re-entry. The same applies to the night events. Please make sure you have everything you need with you. This is an outdoor event and we recommend that you come prepared for all weathers.

BAG POLICY

To make your entry to the site as quick as possible we recommend that you do not bring a bag. However small bags smaller than an A4 piece of paper are permitted if required. Any bags larger than A4 size are prohibited, there are no cloakroom facilities on site. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of festival), for more details visit www.stasher.com.

Discretion will be taken by security on the gates for groups with young children (nappy / changing bags).

PROHIBITED ITEMS

Upon arrival at the festival all customers will be subject to a search.

Various items are prohibited at City Splash to keep the event safe and to comply with the licensing objectives.

The following items are prohibited at the event, the festival reserve the right to prohibit any other item if in the reasonable opinion of the organisers it could constitute a risk to safety or security.

Food and Drink – you may not bring any food or drink (including alcohol) to the event with the exception of sealed bottles of water up to 500ml in size. Water points are available on site. Empty re-useable water bottles are permitted.

Liquids – you may not bring any liquids into the event other than sealed bottles of water up to 500ml in size or tubes of suncream up to 50ml.

Drugs / Controlled Substances – a drugs search is in operation at the event entrances, if any drugs are found in your posession you will be ejected and passed to the police. This includes new psychoactive substances “legal highs”.

Trolleys – trolleys are prohibited from entering the site, however push chairs are aloud. If you have a wheelchair please see the access requirement section below to access the viewing platform.

Animals – only registered assistance dogs are permitted at the event.

Filming equipment – unauthorised professional photography or filming equipment is prohibited.

Large bags – any bags larger than A4 size are prohibited and there are no cloakroom facilities at the event. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of festival), for more details visit www.stasher.com. Discretion will be taken by security on the gates for groups with young children (nappy / changing bags).

Glitter – the event organisers are committed to minimising the impact of the event on the park environment, containers of glitter will be confiscated on arrival.

Dangerous items – the following are considered dangerous and are not permitted, our security team reserve the right to prohibit:

·       Drones

·       Glass in any form (including perfume bottles)

·       Cans or metal containers

·       Spray cans, Gas canisters or compressed gas in any container

·       Fireworks, flares, smoke canisters, Chinese lanterns

·       Camping stoves or cooking apparatus, explosives

·       Hand held communication devices such as radios, radio jammers / scanners

·       Firearms, knives or blades, replica weapons of any sort

·       Large golf umbrellas

·       Balloons

·       Stools / camping sticks / chairs or other furniture - there is seating available around the site if you need to rest your legs

·       Gazebos or parasols

·       Sports equipment

·       Flags and banners

·       Megaphones, amplification equipment

·       Klaxons, airhorns or other similar items capable of making loud noise

·       Laser pens

·       Scooters, skateboards, bicycles, trolleys

·       Any other item which security may deem hazardous

Box Office

If you are collecting tickets or have any ticketing queries please visit our on-site box office.

Food and Drink

There are a variety of food traders at the festival with a wide variety of bars.

Toilets

Toilets are located through ought the site and clearly signed.

Welfare and First Aid

There is a Welfare and First Aid provision on site, services are open during event hours and all visits are logged and recorded.

Nappy Changing

Our Welfare Area will be able to assist with any areas required for nappy changing and breast feeding. Please visit our Welfare area and ask staff for assistance.

Free Drinking Water

There are free drinking water points available throughout the event. We encourage you to bring your own re-useable water bottle to refill at these points.

Seating and Shade

This is a full standing show, however we do offer some seating around food concession areas within the site so you can enjoy your meal. We recommend customers prepare for all weathers.

Recycling

In an effort to reduce the use of plastic on site the event will be implementing a ban on all single use plastic bottles sold on site. A cup deposit scheme will operate at the bars in order to increase our recycling. For more information please visit our bars.

ATMs

There will be ATMs available on site. There will be a small charge for these transactions.

Terms and Conditions

1. This ticket is not refundable.

2. Visitors will not be allowed admission to this Show without a valid ticket.

3. For the safety of visitors to the Show, the Organisers reserve the right to refuse admission and may, on occasions, conduct security searches.

4. There is no re-entry to the site once you have entered the event. Please make sure you have everything you need with you to enjoy your day.

5. Please check all your tickets on purchase, as mistakes cannot always be rectified.

6. All ticket holders and guests must consent to a security search of persons, clothing, bags and any other items deemed necessary, as a condition of entry. Prohibited items (including those outlined in these terms & conditions as well as on the event websites) will be confiscated and disposed of. No facilities exist to store prohibited items at the event entrance.

7. Children of all ages are permitted. All children and young persons up to and including the age of 17 must be accompanied by an adult over the age of 26. This MUST be the parent, legal guardian or nominated guardian of the young person. An adult over the age of 26 can accompany a maximum of 4 young persons. Babies and children under 10 must be entered with a free ticket. Children aged 10 and over require their own ticket charged at 50%, or less, of the adult ticket price. These are available now on the general sale or in the link below. Children's tickets are available here on in the FAQs on our website. The adult ticket price will apply from the age of 18.

8. Proof of age in the form of recognised photographic ID may be required on entry and in order to purchase alcohol. A challenge 25 policy will be in operation at the bars.

9. To make your entry to the site as quick as possible we recommend that you do not bring a bag. However small bags smaller than an A4 piece of paper are permitted if required. Any bags larger than A4 size are prohibited, there are no cloakroom facilities on site. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of festival), for more details visit www.stasher.com. Discretion will be taken by security on the gates for groups with young children (nappy / changing bags).

10. The Organisers reserve the right to alter or vary the content or timing of the whole or any part of the Show due to circumstances beyond our reasonable control without being obliged to refund or exchange tickets.

11. The Organisers cannot accept financial or other responsibility for any loss or liability incurred by visitors to the Show as a result of contracts entered into by visitors with any exhibitor or advice sought or obtained from any exhibitor.

12. The Organisers cannot accept responsibility for any loss or damage to personal property brought to the Show.

13. Visitors may be filmed or recorded for broadcast or security purposes during the Show.

14. The sale of any articles in the gangways or anywhere on the Exhibition premises is strictly forbidden except with the written permission of the Organisers, and the Organisers reserves the right at their absolute discretion to confiscate any such articles for infringement of the condition.

15. Any behaviour which puts your safety, or that of other attendees or event staff at risk will lead to ejection from the event. Specifically, they will not permit moshing, crowd surfing or climbing on event structures or existing park landscape. They will also not tolerate anti-social or abusive behaviour to any one at the event. There is no refund in the case of an ejection from the event.

For more information visit www.city-splash.com/faqs.

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